Client Money

We follow and comply with the RICS Client Money Protection Scheme Rules.  Client money is easily identifiable, immediately available and held separately from Ardent Management Limited’s own money.  Client money held or received by Ardent Management Limited is either banked into a general clients’ bank account or a designated discrete account.  Within the general client bank account, each client’s money is recorded in individual client ledgers to maintain segregation of funds.

A payment from a client account can only be made after a specific authority has been approved by our signatories in accordance with bank mandates, our procedures and system.  All payment requests must be accompanied by supporting evidence that has been checked and authorised.  Segregation of duties in the client accounting function is in place to prevent data tampering within the payment process.

Unless the agreement with a Client specifies otherwise bank accounts are reconciled and checked on a minimum monthly basis, account charges from the Company’s bank will be borne by the Company and Clients will be entitled to interest that accrues in relation to Client money.

In the event that unidentified Client money is received we will take prompt action to attempt to identify the owner. Where the owner cannot be identified, all avenues of investigation have been exhausted and after three years from receipt, we will pay unidentified client money from the client money account to a registered charity.